Refund policy
a. Return Process (If Eligible for Exception)
State of return : unworn, with the tag and in the poly bag.
Reason of return:
* damaged (Note: the DNA of the cap is the used aspect: pre-washed & distressed. Besides, each piece is unique and different)
* style not as expected
* wrong product
Process:
* Return times: within one week after delivery
* Carrier: of the client's choice
* Return shipping cost: at the customer's expense
* Any loss or theft of the package: at the customer's risk
* Personalized items cannot be returned
Refund:
* Approval & Return Instructions: If approved, we will provide return instructions.
* Processing Time: Once received, we will inspect the item and notify you of the outcome within 7 business days.
* issued to your original payment